Refunds and cancellations

The plan is a digital product made just for your website, so there’s nothing to cancel or ship. But we want you to be happy with it.

You get a full refund if

• you paid but didn’t receive your plan within 24 hours, or
• you were charged more than once for the same plan, or
• the plan is clearly about a different business, or unusable.

How to ask

Email support@alifbay.in within 7 days of paying, with the website address and the email you used at checkout.

When you’ll get it

Approved refunds go back to your original payment method through Razorpay within 5–7 working days.

If a payment fails

If money left your account but the payment failed, your bank or Razorpay returns it automatically, usually within 5–7 working days.